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Radaris Privacy Policy


Radaris has developed this privacy policy in order to demonstrate a commitment to maintaining the privacy of the information that you provide when using the Radaris applications or website.


IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THIS POLICY AND THE TERMS OF SERVICE, YOU MAY NOT USE THE RADARIS APPLICATIONS OR SERVICES.


Radaris ("Radaris", "us", "our" or "we"), who owns and controls the website found at radaris.es, has developed this Privacy Policy to explain important information regarding the use and disclosure of user information collected on radaris.es, and any successor websites, (collectively, the "Site"), and other interactive properties, including but not limited to Radaris mobile applications and mobile-focused websites (the Site and other Radaris' interactive properties are collectively referred to herein as the "Radaris Applications"). This Privacy Policy also applies to any offline collection of information, including information collected over the phone by Radaris customer service representatives. Radaris provides this Privacy Policy to help you make an informed decision about whether to use or continue to use the services provided by Radaris ("Services").


This Privacy Policy is incorporated into and subject to the Radaris Terms of Service ("Terms"). By clicking your acceptance of the Radaris Terms of Service during the registration process on any of the Radaris Applications, you are entering into a legally binding agreement with Radaris based upon the terms of these policies. Each time that you access Radaris Applications or use the Services you signify that you agree to be bound by the Terms and, this Privacy Policy, and acknowledge that we are not providing you with a consumer report, and agree that you will not use the information obtained from us for any purpose covered by the Fair Credit Reporting Act (15 U.S.C. §1681, et seq.). If you do not agree to the Terms and this Privacy Policy, you must discontinue use of the Radaris Applications and Services.


NOTICE FOR RESIDENTS OF CALIFORNIA, OREGON, COLORADO, VIRGINIA, CONNECTICUT, TEXAS, DELAWARE, MONTANA, AND UTAH: This Privacy Policy includes additional privacy measures tailored specifically for individuals residing in California, Oregon, Virginia, Utah, Colorado, Texas, Delaware, Connecticut, and Montana. As a resident of these states, you may have extra rights concerning how we handle your Personal Information. Please click this link to learn more about your privacy rights.


INFORMATION WE COLLECT

We generally do not share your personal information, nor will we in the future, except as outlined in this Privacy Policy.


The personal information we collect from you when you navigate and utilize our Services is used in the following ways:


Usage of Information:

  • To operate and enhance the Services, along with the products and content offered within them.
  • To analyze data regarding the number and types of visitors accessing and using the Services.
  • To create and maintain an account for you, enabling you to purchase and access the services we provide.
  • To fulfill your requests for information, products, or services, or to provide you with offerings that may interest you.
  • To address your comments, inquiries, and questions, and to deliver customer support.
  • To offer a more tailored experience based on your preferences.
  • To improve the design and content of the Services.
  • To send crucial administrative updates, such as information regarding the Services and any changes to our terms, conditions, and policies. Note that you cannot opt-out of receiving these important communications.
  • To enable your participation in interactive features of our Services.
  • To combine our data with other personal information we obtain from third parties, assisting us in better understanding your needs and providing more relevant information about our Services.
  • To process transaction requests.
  • For marketing and advertising purposes, including sending you promotional content or special offers from us or our marketing partners and their affiliates, provided you have not opted out of such communications.
  • To fulfill our contractual obligations and safeguard our rights in agreements made between you and us, including for billing and collections.
  • To achieve any other purpose for which you provide your information or for which you have granted us consent to use it.

A. Information Provided Directly by You

  • Identifiers. We collect identifiers from you such as your name, postal address, email address and account name if you register with us or subscribe to the Services.
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). We collect information such as your name, address, email address , credit card or debit card number when you register with us and/or purchase certain products and services. While many products and services on the Radaris Applications are provided free, some require payment from you by credit/debit card (“Billing Information”). Radaris' third-party payment processors process Billing Information on behalf of Radaris to verify and complete the purchase transaction. If you are purchasing a recurring billing subscription, we store limited Billing Information (i.e., encrypted card information and expiration date).
  • Commercial information. We collect information about the products or services you have purchased through the Services.
  • Internet or other similar network activity. When you are searching for people, you may enter third-party personal information such as their name, address, or phone number, email. We only use the data you input to provide you with a search request. We retain the results of your search requests, connected to your account, for a period of time at Radaris' discretion but do not use that information for any other purpose and have no obligation to maintain such search results.
  • Geolocation data. We collect information about the cities and states in which you are located.
  • Professional or employment-related information. We collect current and past job history and other information when you apply for a job at Radaris. If your personal information is submitted through the Radaris Applications when applying for a position with the company, the information will be used solely in connection with considering and acting upon your application. We may retain your personal information for a period of time, but only for the purpose of considering your application for current or future available positions. This information may be shared with Radaris partners and affiliates for the purpose of evaluating your qualifications for the particular position or other available positions, as well as with third-party service providers retained by us to collect, maintain and analyze candidate submissions for job postings.

Additionally, during your visit to the Radaris Applications, you may be asked to provide feedback, ideas, suggestions, and/or proposals ("Feedback") with regard to Radaris products and services. Submission of Feedback is optional, as it allows Radaris to better address users' needs and continuously work towards improving the Services. By submitting your Feedback, you acknowledge and agree that (1) such Feedback does not contain confidential or proprietary information; (2) Radaris shall be entitled to use or disclose (or choose not to disclose) any such Feedback for any purpose, in any way, in any media worldwide; (3) you irrevocably assign to Radaris all rights to your Feedback; (4) Radaris is not under any obligation of confidentiality, express or implied, with respect to the Feedback; and (5) you are not entitled to any compensation or reimbursement of any kind from Radaris under any circumstances for submission of your Feedback. In the case that you disclose personal information within your feedback, you may request that we remove this feedback. You may also choose not to provide feedback that might contain any personal information.


B. Information Collected Indirectly from You

In addition to any personal information or other information that you choose to submit to us, we and any third-party service providers may use a variety of technologies, such as cookies, beacons, tags and scripts, which automatically collect certain information whenever you visit or interact with the Radaris services and applications. Radaris services and applications may collect Call Log information and upload it to https://mapp.radaris.com/. We collect the following information indirectly from you through:


  • We collect personal information indirectly from you through any device you may use to access Radaris services and applications. This information may include: Your IP address; device ID or other unique identifier; device manufacturer and type; device hardware settings; SIM card usage; applications installed on your device; advertising ID; advertisement data; operating system; connection information; screen resolution; usage statistics; default communication applications; address book; device logs; and event information; application logs, keywords and meta data of incoming and outgoing calls and messages; version of the services; and other information based on your interaction with our services and applications, such as how the services are being accessed; content viewed, content you have commented on or sent to us and information about the ads you see and/or engage with; the search terms used; order information; and other usage activity and data logged by Radaris services and application servers.
  • Identifiers. We collect information such as the log files and device identifiers of devices used to access Radaris services and applications, and the IP address or other unique identifier identified by that Device ("Device Identifier"). Your Device Identifier may also identify your regional location. This information is used for many purposes including, for example, to: (i) provide useful features to simplify your experience when you return to Radaris services and applications; for example, remembering the searches you conducted; (ii) deliver relevant content based on your preferences, usage patterns and location; (iii) monitor and evaluate the use and operation of the Radaris Applications; and (iv) analyze traffic on the Radaris services and applications and on the sites and applications of third parties.
  • Internet or other similar network activity. Radaris and any marketing and distribution partners, affiliates, or analytics or service providers use various technologies to gather information such as your movements around the Radaris Applications. This information is used to analyze trends and administer the Radaris Applications. In particular, Google Analytics Premium feature is enabled on the Radaris Applications. Google Analytics will collect data about Radaris Applications traffic via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation. To learn more about Google Analytics privacy practices and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page at https://support.google.com/analytics/answer/6004245?hl=en. Google also provides a complete privacy policy and instructions on opting-out of Google Analytics at https://tools.google.com/dlpage/gaoptout. We also use cookies to remember users’ settings (e.g., language preference), and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use the Radaris Applications, but your ability to use some features or areas of the Radaris Applications may be limited.
  • Geolocation information. We collect Device Identifier information for many purposes including, for example, to analyze traffic on the Radaris Applications.

C. Information We Collect From Third Parties

We acquire information from other trusted sources, such as data licensors, to update or supplement the information you provided or we collected automatically. We use this information to help us maintain the recency of the information we collect, to target Radaris communications so that we can inform you of products, services and offers that may be of interest, and for internal business analysis or other business purposes. We collect the following from third parties:


  • We collect information such as names, email addresses, and postal addresses from third parties.
  • Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). We collect information such as names and postal addresses from third parties.
  • Protected classification characteristics under California or Federal law. We collect information such as age and marital status from third parties.
  • Internet or other similar network activity. The third parties we partner with, such as service providers, collect information about your interaction with the Services and pass that information to us.
  • Geolocation information. We collect addresses, which may include city and state, from third parties.
  • Professional or employment-related information. We collect current or past job history from third parties.

ADVERTISING

Advertisers and third parties also may collect information about your activity on Radaris Applications and on third-party sites and applications using tracking technologies. Tracking data collected by these advertisers and third parties is used to decide which ads you see both on the Radaris Applications and on third-party sites and applications, but is not associated with your registration account. We do not have access to or control over information that may be collected by advertisers and third parties, but many ad networks, data exchanges, marketing analytics and other service providers may allow you to choose not to receive their targeted advertising. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here https://www.networkadvertising.org/choices/. Please note this does not opt you out of being served advertising. You will continue to receive generic ads. We adhere to the Digital Advertising Alliance's self-regulatory principles for online behavioral advertising.


As a consumer, you have choices as how we handle personal information related to your activities on the Radaris Applications. You have a choice to opt-out from the digital advertising data that is gathered during your visit by clicking here http://www.aboutads.info/choices/. Please note your personal information content and advertising opt-out are handled differently and are separate activities initiated by the consumer.


If you wish to stop receiving promotional emails, you may opt out by accessing your account and updating your settings in "Email preferences", or clicking the Unsubscribe link found on the bottom of every promotional email we send.


HOW WE USE AND SHARE YOUR INFORMATION

Use of Information by Us. We may use information we collect about you: (1) to provide you with information or process transactions that you have requested or agreed to receive; (2) to provide you with custom experiences, including: caller identification (Caller ID), dialer and messaging functionality, such as the population of unidentified numbers and other data in call or message logs, display of names associated with a certain number for incoming or outgoing calls and messages, or manual number searches in external databases; and to deliver information regarding new features, products and services; (3) to improve the Radaris services and applications; (4) to contact you with regard to your use of the Radaris Applications and, in Radaris' discretion, changes to the Radaris services and applications and/or the Radaris policies; (5) for internal business purposes; (6) for purposes disclosed at the time you provide your information, and (7) as otherwise set forth in this Privacy Policy.


Contacting You: When you provide us with information in connection with a particular activity or otherwise sign up for the Services or provide your contact information, including an email address or telephone number in connection with that activity, product or service, you agree that this action constitutes a purchase or inquiry establishing a business relationship with us. You expressly consent to Radaris communications with you about Radaris using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means you may be contacted in person or by recorded message, by email, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.

Radaris does not share users' personal information or phone numbers with third parties for the purpose of marketing. You can opt-out at any time by responding to the SMS with the word STOP. Message and data rates may apply. Message frequency varies.


Transactional Communications: We may send you notices from time to time relating to your account or your orders. These may include order confirmations, invoices or customer service notifications. We may also send you service-related announcements when it is necessary to do so; for instance, if the Service is temporarily suspended for maintenance, or the delivery of a product is delayed or there is some service issue with something you may have ordered. You may not opt-out of receiving these communications, which are not promotional in nature.


Service Providers: We may use third-party service providers to help us operate the business and the Radaris Applications or administer activities on behalf of Radaris, such as processing payments. We may share your information with these third parties for those limited purposes.


Electronic Promotional Offers: We may send you promotional emails regarding special offers about the Services. You may choose not to receive the promotional communications or opt-out of the sharing information with third parties for marketing purposes by accessing "My Account" and updating your settings in “Email preferences”, or you may email us at customer-service@radaris.com, or by using the contact form located at https://radaris.com/page/contact. You may also click the unsubscribe link in the footer of any email. You may also close your account. Please note that even if you opt out of receiving promotional emails, we may continue to send you electronic service or transactional notifications that are related to your account(s), orders or other services you have requested, without offering you the opportunity to opt out of receiving them.


Co-branded Content: Certain content areas on the Radaris Applications may be provided to you in association with third parties such as sponsors or advertisers which provide products and or services, (“Co-Branded Content Areas”). Such Co-Branded Content Areas will identify the third-party. If you elect to register for the products and/or services provided at these Co-BrandedContent Areas, you either will be providing your personal information to both us and the third-party or we might be providing your personal information directly to the third-party in order for that third-party to fulfill their products and services directly with you. Your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third-party. We are not responsible for the privacy practices of those third parties and we suggest you review the individual privacy policies of each company with whom you establish a relationship. You should consult the respective privacy policies of those third-party sponsors or advertisers to learn more about their privacy practices.


Legal Matters: We may, without your consent, access and disclose your personal information, any communications sent or received by you (including, without limitation, the contents of any chat, messaging, or other communication posted in the Communication Services), and any other information that we may have about you or your account as may be permitted or required by law (including, but not limited to, court order or subpoena), or to prevent or investigate suspected fraud, violations of the Terms of Service or activity that appears to us to be illegal or may expose us to legal liability. Additionally, we may disclose your information and/or communications in situations that we believe to be: (i) emergencies involving potential threats to the physical safety of any person or property if we believe that your information in any way relates to that threat; or (ii) your conduct on the Radaris Applications or when using the Communication Services that we believe is inappropriate and inconsistent with generally accepted norms of behavior.


Sale or Transfer of Business or Assets: In the event that we, or any of the Radaris Applications, Services or businesses, are sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, personal information of Radaris customers and visitors to the Radaris Applications may be one of the assets sold or merged in connection with that transaction. Information about Radaris customers and registered users may also need to be disclosed in connection with a commercial transaction where we or any one of the Radaris Applications, Services or businesses are seeking financing, investment, support or funding. In such transactions, personal information will be subject to the promises made in any pre-existing Privacy Policy in effect when the information was obtained. You will be notified via email and/or a prominent notice on the Radaris Applications of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


Advertising and Analytics Data Collection: Radaris and some third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as Google advertising cookies) or other third-party identifiers together to recognize you, customize your experience, and serve advertisements both on and off Radaris Applications.


USER GENERATED CONTENT

The Services may contain review or chat areas and/or other message, communication or other mechanisms designed to enable you to communicate with others or to post content on the Radaris Applications (the "Communication Services"). Please remember that any information you disclose while participating with the Communication Services becomes public information, becomes the property of, and is subject to redistribution by, Radaris. You should exercise caution and discretion when deciding to disclose your personal information in a submission or posting. There is no expectation of privacy when playing, posting, or otherwise participating in the Communication Services. If you post content, please be aware that any personal information contained in such content is accessible to registered users or visitors to that Radaris Application or Communication Service and we have no control over how those users may use your personal information. You can request the removal of your personal information from these areas, by contacting us by email at customer-service@radaris.com, or by using the contact form located at https://radaris.com/page/contact. In some cases, we may not be able to remove your personal information from these Communication Services, in which case we will let you know if we are unable to do so and why. We have the right, but not the obligation, to monitor any activity and content associated with the Communication Services. We reserve the right to take action in connection with any content we deem to be inappropriate.


YOUR RIGHTS

To Know and Access: With regard to the content on the Radaris Applications, you have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to request information about the sale or disclosure for business purposes of your personal information to third parties. You can exercise this right by visiting the Opt-Out Request Page. If for any reason you are concerned about the personal information in your account, you have the ability to review your personal information online by logging into your account, and contact Customer Care to assist with updating your personal information in your account.


With regard to content on the Radaris Applications, upon request we can block the records we have control over in the Radaris database from being shown on Radaris. You can request for your personal information to be blocked from being searched using the link below. Unless otherwise required by law, we will only accept such requests directly from the individual whose information is being opted-out, or from a registered authorized agent, and we reserve the right to require verification of identity and may reject opt-out requests except as prohibited by applicable law. We may need you to provide additional information to verify your request, such as providing data elements so that we can confirm they match the information already maintained by us. We will not use this additional information for anything other than handling your request. We do not accept content removal requests via fax or postal mail. To manage or remove your personal information from the Radaris database, please visit the Opt-Out Request Page. Please note that changes you request may not be effective immediately. Note that despite any request for removal of, or change to personal information, we may need to retain certain information for recordkeeping purposes and there may also be residual information that will remain within the Radaris databases and other records, which will not be removed or changed.


Opt Out: You have the right to opt out of the sale of your personal information to third parties. From January 1, 2020, you can exercise this right through the “Do Not Sell My Information” link in the footer of the Radaris Website. We do not sell the personal information of minors. Please note that a request to opt-out is, in effect, a request to have your profile removed from the Services.


Non-Discrimination: You have the right to not be discriminated against for exercising any of these rights.


STATE-SPECIFIC RIGHTS

If you are a resident of California, Oregon, Virginia, Utah, Colorado, Texas, Delaware, Connecticut or Montana, you may have the following rights (subject to applicable law):


To Know and Access: You have the right to request information about the personal data we have collected, used, shared, or sold regarding you, as well as the reasons for collecting, using, sharing, or selling that information. This includes details such as the categories, sources, uses, and specific pieces of your personal information, as outlined in this Privacy Policy. If you would like to see the specific pieces of personal information we have collected about you, you can search for your name and review the resulting profile information. The results will only show the exact pieces of personal information we have gathered about you. Any specific data not included was not collected by this website but may be available through other sites.


To Delete: Upon request, we can block certain records under our control in our database from appearing on our website. You may initiate a request to have your personal information excluded from searches through the link provided below. Unless required by law, we will only process opt-out requests from the individual whose information is being removed, and we reserve the right to verify identity and decline requests at our discretion. Please be aware that we cannot remove information from databases managed by third parties. To verify your request, we may ask for additional details to ensure they correspond with our existing records. We will only use this information for processing your request. To manage or remove your public records from our database, please visit https://radaris.com/control/privacy. Keep in mind that changes you request may not take effect immediately. Additionally, despite your request for removal, we may need to retain certain information for record-keeping purposes, and some residual data may remain in our databases and records that cannot be altered or deleted.


Please note that we do not control public records and cannot guarantee that a request to remove or change your personal information will result in the complete removal or alteration of all your information from our applications.


To Opt-Out: You have the right to opt out of the sale of your personal information to third parties. You can exercise this right by using the "Remove My Info" link located in the footer of our website. We do not sell the personal information of individuals under the age of 18. Please be aware that submitting an opt-out request also acts as a request to delete your profile from our services.


To Correct: You have the right to ask for the correction of any inaccurate Personal Information we may have in our records about you.


Please note: we are legally obligated to take reasonable measures to verify your identity before responding to certain requests. Please be aware that exercising these rights may be limited by certain exceptions intended to protect the public interest (such as preventing or investigating crime) and our interests (such as maintaining legal privilege). If we cannot process your request through authentication on our site, we may ask for additional information—such as your name, email address, and phone number—to confirm your identity. Requests to exercise these rights may be fully, partially, or not at all granted, depending on the specifics of the request and applicable laws. If we are unable to fulfill your request, we will inform you of the rejection and provide the reasons for our inability to fulfill it, as required by law.


IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION

Links to other Sites and Communities: To the extent hyperlinks may be utilized to access external or third-party sites and communities, you should be aware that these external or third-party sites and communities are not controlled by us and, therefore, are not subject to this Privacy Policy. We recommend that you check the privacy policies of each such site and community to determine how your personal information will be utilized by their proprietors.


Public Directory: We may list certain personal information of yours in the publicly accessible member directory. If you wish to request removal of your information from the directory, please visit the Opt-Out Request Page.


Social Media Features: The Radaris Applications includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on the Radaris Applications. These Features may collect your IP address, which page you are visiting on the Radaris Applications, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third-party or hosted directly on the Radaris Applications. Your interactions with these Features are governed by the privacy policy of the company providing it.


Security: No data transmission over the Internet, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure the security of any information you transmit to us, and your use of the Radaris Applications indicates that you are willing to assume this. When you enter sensitive information (such as a credit card number) on the order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).


Your California Privacy Rights: California Civil Code Section 1798.83 permits visitors to the Radaris Applications who are California residents to request certain information regarding the disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.


Do Not Track: At this time, the Radaris Applications do not recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.


Children's Privacy: The Radaris Applications are intended for a general audience and are not directed or intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18 years of age, you may not register or provide personal information on the Radaris Applications. If we later obtain actual knowledge that a user is under 18 years of age, we will remove that user’s personal information from the systems.


Changes to the Privacy Policy: We may change this Privacy Policy from time to time. The most recent version of the Privacy Policy will always be posted on the Radars website, with the "Last Updated" date posted at the bottom. We may revise and update this Privacy Policy if the practices change, as technology changes, or as we add new Radaris Applications or Communication Services or change existing ones. You will know if we revise and update this Privacy Policy because the Last Updated date of the Privacy Policy will change. If we are going to use any personal information in a manner that is materially different from that stated in the Privacy Policy at the time we collected such information, we will give you a reasonable opportunity to consent to the change. If you do not consent, your personal information will be used as agreed to under the terms of the Privacy Policy in effect at the time we obtained that information. By accessing the Radaris Applications after the revised Privacy Policy has been posted, you are deemed to consent to the then-current Privacy Policy. We will use information previously obtained in accordance with the Privacy Policy in effect when the information was obtained from you.


Disputes: If you choose to visit the Radaris Applications your visit and any dispute over privacy is subject to this Privacy Policy and the Radaris Terms of Service including limitations on damages, resolution of disputes, and application of the laws of the United States.


No Rights of Third Parties: This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Radaris Applications.


Contact Us

If you have any questions about this Privacy Policy, or the practices of the Radaris Applications and Communication Services, please contact us by email at, customer-service@radaris.com, or by using the contact form located at https://radaris.com/page/contact.


This Policy was last updated on October 2, 2024.